Explaining the Law and Providing Self-Help Information for Low-Income Iowans
There are 13 resources
Avoiding Gas and Electric Shutoff - Payment Plans and Other Remedies
Winter utility bills can create severe financial strains for many Iowans, especially for elderly Iowans on fixed incomes. If you cannot afford to pay your utility bills you have certain rights and remedies that can help you avoid disconnection.
By: Iowa Legal Aid
Consumer Issues When You Don't Say I Do
A variety of issues can come up when a couple lives together but is not married. This resource takes a look at consumer issues that can arise.
By: Iowa Legal Aid
Help With Phone Equipment for Iowans with a Hearing Disability
If you are an Iowan and have a hearing disability, you can get help with special phone or other equipment to make it easier to talk or communicate by phone
By: Legal Hotline for Older Iowans
New Rules Help Cut Costs of Phone Service
The Iowa Utilities Board put rules in effect to make telephone service cost less for low-income Iowans. The rules apply to anyone who takes part in the Medicaid, Food Assistance Program (food stamps), SSI, federal public housing assistance, or Low-Income Home Energy Assistance Program ("LIHEAP") programs.
By: Iowa Legal Aid
New Tax Credit for Phone Customers
If you had long distance phone service in the past 3 years, you can get a tax credit on your 2006
tax return. Here are details on how to get your credit.
By: Iowa Legal Aid
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New Utility Regulations Offer New Protections to Customers
Under new rules effective Setember 22, 2004, a third party my receive service in their name provided they are creditworthy.
By: Iowa Legal Aid
Telephone Slamming
Telephone slamming occurs when a telephone company changes your telephone service without your consent. Slamming is illegal, and you can protect yourself from being slammed by following a few tips.
By: Iowa Legal Aid
Telephone Slamming - Protections and Remedies
Telephone slamming occurs when a telephone company changes your telephone service without your consent. Slamming is illegal, and you can protect yourself from being slammed by following a few tips.
By: Iowa Legal Aid
The End of the Winter Moratorium
The winter moratorium on shutting off utility service runs from November 1 through April 1 of each year. Gas and electric utilities cannot be shut off if someone is eligible for (LIHEAP). It is still very important for customers who get help from LIHEAP to keep paying on their utility bill during this time.
By: Iowa Legal Aid
The Low-Income Home Energy Assistance Program (LIHEAP)
The Low-Income Home Energy Assistance Program (LIHEAP) helps low-income people pay for winter heating costs. The amount of money a person can get depends on household income and size, fuel used, and the type of housing. LIHEAP is not intended to take care of the whole bill - it helps cover costs where the need is greatest.
By: Legal Hotline for Older Iowans
Utility Customers Are Entitled to Reasonable Payment Agreements to Pay High Utility Bills
People who have not been able to pay their high utility bills from last winter are not automatically in danger of having their utilities disconnected. Rules of the Iowa Utilities Board require utilities to offer customers an opportunity to enter into a reasonable payment agreement to avoid having utilities disconnected if the customer is not behind on a previous payment agreement.
By: Iowa Legal Aid
Utility Shut Offs As The Winter Moratorium Ends
Many people fell behind on their utility bills during the winter. This means many utility customers will be getting notices. The notices will say their utility service could be shut off after April 1, 2003 if they do not pay their back bills. This resource looksat the options a customer has after the winter moratorium ends.
By: Iowa Legal Aid
Your Rights With the Phone Company
There are countless numbers of phone companies now providing services. Iowa has a number rules that protect consumers from inappropriate billing practices.
By: Iowa Legal Aid
The Iowa Legal Aid Website is a project of Iowa Legal Aid, the Volunteer Lawyer Projects of the Iowa State Bar and Polk County Bar Associations, and HELP Legal Assistance
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