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Consumer Brochures

Helpful information from the National Consumer Law Center for consumers and advocates on a range of issues from bankruptcy to telemarketing fraud.

Funeral Purchases - Protections Under The FTC Funeral Rule

Your funeral may be one of the most expensive consumer purchases you or your family ever makes. To avoid overspending, it helps to understand your rights under the "Funeral Rule" enforced by the Federal Trade Commission (the "FTC").

Just Say "No" to Unwanted Door-to-Door Sales

While there are reputable businesses that sell door-to-door, many use high pressure and assorted tricks to get your money. The best way to deal with a salesperson who is selling something you don’t need or want is to just say “NO”!

Rent Reimbursement and Property Tax Credits

Each year, Iowans who are elderly or have a disability may be able to get a property tax credit on their home and rent reimbursement on apartment or mobile home lot rent.

Telephone Slamming

Telephone slamming occurs when a telephone company changes your telephone service without your consent. Slamming is illegal, and you can protect yourself from being slammed by following a few tips.

The Low-Income Home Energy Assistance Program (LIHEAP)

The Low-Income Home Energy Assistance Program (LIHEAP) helps low-income people pay for winter heating costs. The amount of money a person can get depends on household income and size, fuel used, and the type of housing. LIHEAP is not intended to take care of the whole bill - it helps cover costs where the need is greatest.

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