Legal Information

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Iowa Utility Board Customer Complaint Forms

Information and forms to complain about utility companies in Iowa.

LIHEAP Rules Require Social Security Numbers and Protect Deployed Servicemembers

Community Action Programs continue to help low-income Iowans pay home heating bills with "LIHEAP" or Low-Income Home Energy Assistance Program. Iowa law protects families who qualify for LIHEAP with a "winter moratorium" on shutoffs of natural gas and electricity.

Paying for Utilities

If you cannot afford to pay your natural gas and electric utility bills, you have certain rights and remedies that may help you avoid having utilities shut off.

The Low-Income Home Energy Assistance Program (LIHEAP)

The Low-Income Home Energy Assistance Program (LIHEAP) helps low-income people pay for winter heating costs. The amount of money a person can get depends on household income and size, fuel used, and the type of housing. LIHEAP is not intended to take care of the whole bill - it helps cover costs where the need is greatest.

Utilities and Medical Concerns

What to do if you have a medical condition and your utilities were shut off.

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