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Avoiding Gas and Electric Shutoff - Payment Plans and Other Remedies
Winter utility bills can create severe financial strains for many Iowans, especially for elderly Iowans on fixed incomes. If you cannot afford to pay your utility bills you have certain rights and remedies that can help you avoid disconnection. Read More
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Avoiding Gas and Electric Utility Shutoff (video)
What to do when your utility bills are piling up and you can't pay them. Content Detail
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Iowa Utility Board Customer Complaint Forms
Information and forms to complain about utility companies in Iowa. Content Detail
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LIHEAP Rules Require Social Security Numbers and Protect Deployed Servicemembers
Community Action Programs continue to help low-income Iowans pay home heating bills with ?LIHEAP? or Low-Income Home Energy Assistance Program. Iowa law protects families who qualify for LIHEAP with a ?winter moratorium? on shutoffs of natural gas and electricity. Read More
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Paying for Utilities
If you cannot afford to pay your natural gas and electric utility bills, you have certain rights and remedies that may help you avoid having utilities shut off. Read More
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The Low-Income Home Energy Assistance Program (LIHEAP)
The Low-Income Home Energy Assistance Program (LIHEAP) helps low-income people pay for winter heating costs. The amount of money a person can get depends on household income and size, fuel used, and the type of housing. LIHEAP is not intended to take care of the whole bill - it helps cover costs where the need is greatest. Content Detail
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Utilities and Medical Concerns
What to do if you have a medical condition and your utilities were shut off. Read More
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Utility Shut Offs As The Winter Moratorium Ends
Many people fell behind on their utility bills during the winter. This means many utility customers will be getting notices. Read More