IowaIowa

Public Utilities - Gas, Electricity, Telephone

Legal Information

  • Lifeline Discounted Phone Program

    A program called Lifeline helps low-income Iowans pay for basic telephone service. Read More

    By:
    Iowa Legal Aid
  • Utility Shut Offs As The Winter Moratorium Ends

    Many people fell behind on their utility bills during the winter. This means many utility customers will be getting notices. Read More

    By:
    Iowa Legal Aid
  • Avoiding Gas and Electric Shutoff - Payment Plans and Other Remedies

    Winter utility bills can create severe financial strains for many Iowans, especially for elderly Iowans on fixed incomes. If you cannot afford to pay your utility bills you have certain rights and remedies that can help you avoid disconnection. Read More

    By:
    Iowa Legal Aid
  • Avoiding Gas and Electric Utility Shutoff (video)

    What to do when your utility bills are piling up and you can't pay them. Content Detail

    By:
    Iowa Legal Aid
  • Telephone Slamming

    Telephone slamming occurs when a telephone company changes your telephone service without your consent. Slamming is illegal, and you can protect yourself from being slammed by following a few tips. Read More

  • Consumer Issues When You Don't Say I Do

    A variety of issues can come up when a couple lives together but is not married. This resource takes a look at consumer issues that can arise. Read More

  • Help With Phone Equipment for Iowans with a Hearing Disability

    If you are an Iowan and have a hearing disability, you can get help with special phone or other equipment to make it easier to talk or communicate by phone Read More

    By:
    Legal Hotline for Older Iowans
  • Important Reminder to Keep Paying on Utility Bills

    The winter moratorium on shutting off gas and electric utility service runs from November 1 through April 1. It is still very important for customers to keeping paying on the utility bills. It can cost a lot to heat a house during the winter months. Paying nothing on these bills during the winter months can result in a big problem next spring. Read More

    By:
    Iowa Legal Aid
  • New Rules Help Cut Costs of Phone Service

    The Iowa Utilities Board put rules in effect to make telephone service cost less for low-income Iowans. The rules apply to anyone who takes part in the Medicaid, Food Assistance Program (food stamps), SSI, federal public housing assistance, or Low-Income Home Energy Assistance Program ("LIHEAP") programs. Read More

  • New Utility Regulations Offer New Protections to Customers

    Under new rules effective Setember 22, 2004, a third party my receive service in their name provided they are creditworthy. Read More

  • Telephone Slamming - Protections and Remedies

    Telephone slamming occurs when a telephone company changes your telephone service without your consent. Slamming is illegal, and you can protect yourself from being slammed by following a few tips. Read More

  • The End of the Winter Moratorium

    The winter moratorium on shutting off utility service runs from November 1 through April 1 of each year. Gas and electric utilities cannot be shut off if someone is eligible for (LIHEAP). It is still very important for customers who get help from LIHEAP to keep paying on their utility bill during this time. Read More

  • Paying for Utilities

    If you cannot afford to pay your natural gas and electric utility bills, you have certain rights and remedies that may help you avoid having utilities shut off. Read More

    By:
    Iowa Legal Aid
  • The Low-Income Home Energy Assistance Program (LIHEAP)

    The Low-Income Home Energy Assistance Program (LIHEAP) helps low-income people pay for winter heating costs. The amount of money a person can get depends on household income and size, fuel used, and the type of housing. LIHEAP is not intended to take care of the whole bill - it helps cover costs where the need is greatest. Content Detail

    By:
    Iowa Department of Human Rights
  • Water Service Shutoffs

    In Iowa, utilities supplying water to people are often owned by the city where they are located. Who makes the rules about water service? Read More

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