Lifeline Discounted Phone Program

Authored By: Iowa Legal Aid


There is a program called Lifeline that helps low-income Iowans pay for basic telephone or internet service.  Lifeline provides qualifying households with a discount of up to $9.25 monthly for a primary home phone, whether a land line or cell phone or internet service.

Iowans with annual household income at or below 135% of federal poverty guidelines may qualify.   Also, if you get help from any of the following assistance programs, you may qualify for Lifeline*: 

  • Medicaid
  • Food Assistance Program
  • Social Security benefits
  • Federal Public Housing Assistance Program
  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Family Investment Program (FIP)
  • National School Lunch Program

*You will have to prove eligibility when you apply. 

To apply for Lifeline, contact the telephone company or wireless company of your choice.  Find out if they accept Lifeline.  If they do, send in an application form along with required paperwork to your telephone company.  Only one Lifeline benefit is permitted per household.  Once in the program, be sure to turn in your eligibility information every year.

For additional questions or more information about Lifeline and Link-Up, call the Iowa Utilities Board toll free at 1-877-565-4450.  You could also visit these websites:

Iowa Legal Aid provides help to low-income Iowans. 
To apply for help from Iowa Legal Aid:call 800-532-1275. 
Iowans age 60 and over, call 800-992-8161 or 
apply online at
If Iowa Legal Aid cannot help, look for an attorney on “Find A Lawyer” on the Iowa State Bar Association website   A private attorney there can talk with you for a fee of $25 for 30 minutes of legal advice.
*As you read this information, remember this article is not a substitute for legal advice.
Last Review and Update: Jan 11, 2023
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