Privacy Policy

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Iowa Legal Aid Internet Privacy Policy

Your privacy is important to us.

Our Privacy Policy describes how we collect and use information about you. This policy covers only information collected by the Iowa Legal Aid website. This policy does not apply to other sites you reach through the Iowa Legal Aid website. You should read the privacy policies of other websites to learn how they collect and use information about you. When you click on a link to another site, you are leaving the Iowa Legal Aid website.

Information We Collect on Forms and Applications

If you apply for assistance on our site, we require that you provide certain personal information, including your name, address, phone number, income and Social Security number.

  • We will treat information you provide us through the on-line application as confidential information.
  • Iowa Legal Aid uses the personal information you provide to answer your question or to help resolve your problem.
  • This information is necessary to process your application and to contact you.
  • Iowa Legal Aid also uses this information to help us improve the content and usability of our websites and our services to our clients.
  • We do not sell, trade, or rent your personal information to others.
  • Your personal information is only viewed by Iowa Legal Aid staff or volunteer attorneys.

Collection of Mobile Phone Numbers

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Alert for Victims or Survivors of Abuse

  • Home computers can pose a safety threat if you are being abused.
  • When you visit this or any other site about domestic or sexual violence, it is possible for your abuser to find out that you have been looking for help or information on domestic or sexual violence.
  • You may find more information, on this website: https://www.thehotline.org/help/tech-social-media-safety-2/

How does Iowa Legal Aid use the information we collect?

We do not sell, trade, or rent your personal information to others.

Do we share the information we collect online?

No, we do not share any information about you unless we are required by law to share.

Privacy of Email

  • Email that you send anyone over the Internet is not absolutely secure against interception.
  • If you want to send us sensitive information like your Social Security number, your bank account number, or your credit or charge card numbers, use applications or online interviews or contact us by mail or telephone.

Google Analytics

IowaLegalAid.org uses Google Analytics to gather usage statistics.  IowaLegalAid.org will use the information gathered to improve web services for its users.  Google Analytics employs cookies to define user sessions, which allows for the  collection of important data about how our users are using IowaLegalAid.org.  Google Analytics uses only first-party cookies for data analysis.  This means that the cookies are linked to the IowaLegalAid.org website domain(s), and Google Analytics will only use that cookie data for statistical analysis related to your browsing behavior on the IowaLegalAid.org websites.  According to Google, the data collected cannot be altered or retrieved by services from other domains.  If you choose, you can opt out by turning off cookies in the preferences settings in your browser. For more information on Google Analytics, please visit Google’s web site.

Who can I contact with question about this Privacy Policy?

You can contact info@iowalaw.org if you have any questions about this Privacy Policy.

Changes to This Policy

  • If and when our privacy policy changes, Iowa Legal Aid will post the changes on our website to let our visitors know of the changes.
  • Check this page for changes when you visit our website.
Last Review and Update: Sep 19, 2023
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